Policies & Procedures

Our policies emphasise our dedication towards various topics including Equality & Diversity, Environmental Impact, Mental Health & Wellbeing, and Data Protection.

Our Contact Details

Where any information in these policies requires further explanation or a report for
concern is needed, please contact Viv Simmons, Office Manager on
enquiries@abbottconstruction.co.uk or call 01227 471 206

If you would prefer to write to us please post to the following address:
Abbott Construction

Equality, Diversity & Inclusion

Abbott Construction (“the Company”) is committed to achieving a working environment which provides equality of opportunity and freedom from unlawful discrimination on the grounds of race, sex, pregnancy and maternity, marital or civil partnership status, gender reassignment, disability, religion or beliefs, age or sexual orientation (Protected Characteristics). 

This Policy aims to remove unfair and discriminatory practices within the Company and to encourage full contribution from its diverse community. The Company also aims to provide an equitable, fair and respectful service that does not discriminate against its clients and customers in the means by which they can access the services and goods supplied by the Company. The Company believes that all employees and clients are entitled to be treated with respect and dignity. 

The Company aims for our employees to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. The Company is committed to prevent, reduce and stop all forms of unlawful discrimination in line with the Equality Act 2010, and to ensure that recruitment, promotion, training, development, assessment, benefits, pay, terms and conditions of employment, redundancy and dismissals are determined on the basis of capability, qualifications, experience, skills and productivity.

Environmental Policy

Abbott Construction recognises that all activities have environmental implications, which can potentially be either detrimental or beneficial in both the long and short term. The Directors of Abbott Construction are committed to maintaining high environmental standards throughout the Company’s operations.

These standards will ensure as far as reasonably practicable, the environmental wellbeing of our own employees and of others, including the public, who may be affected by our operations.

Abbott Construction has prepared this policy and procedures document in consideration with the requirements of BS EN IS0 14001:2015 Abbott’s will ensure that it is reviewed regularly to ensure compliance with current legislation and company procedures. It describes the organisation and arrangements to meet our Environmental Policy Statement.

We assist those working with us by helping them to understand environmental considerations and influence them in: -

  • The procurement and use of material and products, for instance oils, glues, and other materials, which may contain pollutants or other substances, which may prove hazardous to health.
  • The use of non-sustainable resources.
  • Standard of handling and storage of construction material. Particularly those of a toxic nature or containing hazardous substance.
  • Sound working practices, especially in preventing pollution and ensuring proper waste management.
  • Operating procedures designed to encourage efficiency and waste minimisation.

Construction activities shall be carefully planned to avoid unnecessary nuisance, disruption of natural and wildlife habitats, destruction of trees and other landscape features.

All the above practices shall form part of and complement our already implemented Health and Safety and Quality assurance to provide a unified and accessible system, which can be easily communicated to and for the benefit of all parties. The environmental impacts that we monitor include but are not limited to: noise levels, visual pollution, airborne pollution, bunded storage areas, storage tankers for contaminated liquids, protecting water courses, waste disposal, construction materials, resource management and vehicle usage.

Mental Health and Wellbeing Policy

This policy outlines Abbott Construction’s commitment to the protection and promotion of the mental health and wellbeing of all staff.

Policy objectives:

  • To develop a supportive culture, address factors that may negatively affect mental wellbeing, and to develop management skills.
  • To provide support for employees experiencing mental health difficulties.
  • To encourage the employment of people who have experienced mental health problems.

Abbott Construction shall continuously strive to improve the mental health environment and culture of the organisation by identifying, eliminating, or minimising all harmful processes, procedures and behaviours that may cause psychological harm or illness to its employees.

Mental health is relevant to all employees and by addressing it in the workplace, it can help to strengthen the positive factors of employment, reduce risk factors and improve general health. It can also help promote the employment of people who have experienced mental health problems, as part of our diversity and inclusion policy.

Important aspects of mental health and wellbeing includes providing information and raising awareness, management skills to deal with issues around mental health and stress effectively, providing a supportive work environment, offering advice and support, to anyone experiencing a mental health problem or returning to work after a period of absence due to mental health problems. All of which we try to promote and encourage wherever possible.

Ensuring our team have more than suitable working environments has meant we have made essential changes and upgrades to our office and site management. Sufficient breaks are maintained and outdoor space with a seating area has been provided for our office staff to get some fresh air and another place to relax


Trained mental health personnel are not trained to deal with diagnosed mental health conditions e.g. bipolar where an employee notifies us of diagnosed mental health conditions, we will support them through on-going treatment and will advise on suitable practitioners that they can further consult with.

Privacy Notice

Our contact details

Name: Viv Simmons, Office Manager
Address: Abbott Construction, Broadlands, Blean, Canterbury, Kent CT2 9JQ
Phone Number: 01227 471206

We are registered with the Information Commissioner’s Office ZA638388

What type of information we hold

We currently collect, process and store the following information:

  • Name and job title
  • Contact information including email address
  • Demographic information such as postcode
  • Bank details, CV, proof of identity and insurance, health/medication information (for employees and sub-contractors only)

How we get the information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Carry out our obligations arising from any contracts entered into between you and us
  • Notify you about changes to our service
  • Send newsletters from time to time
  • To administer our business and support those who work with us
  • To comply with legal or regulatory requirements

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  • We have a contractual obligation.
  • We have a legitimate interest.

What we do with the information we have

We use the information that you have given us in order to:

  • Supply you with our products and services
  • Send invoices and payment reminders to you
  • Deal with enquiries and complaints
  • Comply with our legal and regulatory obligations

We do not share information with any third-party unless at the request by the Police or any other statutory authority or regulator who has a reasonable need for this information to effectively conduct their business e.g. criminal investigations.

How we store your information

We are committed to ensuring that your information is secure.  In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and operational procedures to safeguard and secure the information we collect.

We will only keep information about you during the term of our contract and following termination, 7 years.

At the end of our retention period, we will securely destroy your information.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive.  Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.  Cookies allow web applications to respond to you as an individual.  The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used.  This helps us analyse data about web traffic and improve our website in order to tailor it to customer needs.  We only use this information for statistical purposes and then the data is removed from the system.

You can choose to accept or decline cookies.  Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.  This may prevent you from taking full advantage of the website.

Our website may contain links to other websites.  However, once you have used these links to leave our site, you should note that we do not have any control over other websites.  Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy notice.  You should exercise caution and look at the privacy statement applicable to the website in question.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at viv@abbottconstruction.co.uk if you wish to make a request.

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address is:
Information Commissioner’s Office,
Wycliffe House,
Water Lane,

Helpline: 0303 123 1113